As a tutor, what if I am not the right fit for the student? Ryan Neman June 05, 2019 23:31 Updated Follow Please immediately call 855-661-3688 or email firstname.lastname@example.org to explain that you'll need the student to be rematched. Include: the reason for the rematch - it will help us to make a more qualified match the next time. let us know if you informed your client of the change. Also, read: - What is HeyTutor's lesson cancellation policy? - What if my first lesson with a student is scheduled for more than 1 hour? Comments 0 comments Please sign in to leave a comment.