Please immediately call 855-661-3688 or email ops@heytutor.com to explain that you'll need the student to be rematched.
Include:
- the reason for the rematch - it will help us to make a more qualified match the next time.
- let us know if you informed your client of the change.
Also, read:
- What is HeyTutor's lesson cancellation policy?
- What if my first lesson with a student is scheduled for more than 1 hour?
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