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Technical Support

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  • How To Allow Audio and Video Access
  • I'm trying to login to my HeyTutor account but I'm receiving an error that the "The Credentials Do Not Match Our Records". How can I log in?
  • After creating my HeyTutor account, my page shows that I'm still being assigned to a local district. How can this be fixed if I've already been assigned to a district?
  • I’m clicking ‘Submit’ when creating my HeyTutor profile but it isn’t going through. How do I fix this?
  • I’m in a Lesson Space and my camera isn’t working.
  • I’m in a Lesson Space and my microphone isn’t working.
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